Help

Visit Protocols and browse the library. Click "Start consultation" on any protocol to begin — you'll be connected with a clinician who will customize your plan based on your health data, goals, and history.

Check-ins are weekly surveys that track your subjective experience — pain, energy, mood, and other protocol-specific metrics. They take about 2 minutes to complete. Your responses are aggregated with cohort data to generate real-time insights and adjust protocols.

Lab uploads land during the beta phase. Health → Labs is live as a placeholder; once parsing is wired you'll be able to drop a Quest or Labcorp PDF and have biomarkers extracted automatically. Until then, share results with your coach in your community thread.

Loop Membership is $79/mo. It includes the protocol library, weekly Loop Live sessions, the community feed, and an assigned coach. Cancel any time from Account → Billing — no retention wall, no exit survey.

Wearable integrations (Oura, WHOOP, Dexcom, Freestyle Libre, Apple Health) are on the post-beta roadmap, not live yet. Health → Wearables shows the status. For now, log notes in your community thread and your coach can review trends manually.

Go to Orders or open Shop and re-add the compound to your cart. We'll surface inventory and reorder reminders directly on your protocol pages once that surface is live. Orders ship through our compounding pharmacy partner and typically arrive in 3-5 business days.

Email us at support@loop.health or use the contact form below. For clinical questions, reach out through your protocol's community — coaches and clinicians are active daily.

Loop operates as a real-world evidence (RWE) collective. When you participate in a protocol, your de-identified data contributes to ongoing research on peptide therapies, metabolic health, and recovery protocols. All data is IRB-reviewed and you can opt out at any time.